The team has been exceptional with maintaining frequent communication with our company for any questions we may have. I cannot say enough great things about the CIMCON Team. We are a pharmaceutical manufacturing company and we implemented the SaaS based eInfotree EDMS with eTraininfo Training Module provided by CIMCON earlier this year. We look forward to working with them in the near future, on our Digital Transformation journey and Data Integrity initiatives."Īlain Fraser, Director, Computerized Systems Validation at Charles River Laboratories It is clear to us that at CIMCON, the entire company is highly motivated and dedicated to ensure customer success, and it is not just a slogan. The scalability and configurability of the product has been impressive, while the professionalism and responsiveness of CIMCON’s customer service team has been exemplary. Overall, we estimate that eInfotree has reduced our costs by an estimated 20% in terms of the time and effort saved, while automating our data integrity and compliance processes. Furthermore, Charles River have now initiated the conversion of several paper forms into Excel forms, accelerating our digital efforts towards a paperless environment, applying not only further compliance but electronic approval of forms as well, significant paper reduction and increase efficiencies in form processing, archiving and retention. Resolving CAPA issues is now a breeze as the eInfotree audit trail provides an immediate history and timeline of any changes made. It has also helped us in our audits since our spreadsheet controls are now automated with lower potential for human error. It has saved us hours of work that was earlier spent in verifying calculations, printing the spreadsheets and applying hand signatures, and then filing and storing all the printouts. eInfotree has been deployed enterprise-wide in North America and Europe, and the scope of the implementation includes 17 sites (and counting) within Charles River with nearly 7,000 eInfotree Excel desktop client installations at these sites, using a centralized server model.ĮInfotree has been a valuable tool in our Digital Transformation journey helping us to make our spreadsheets 21 CFR Part 11 compliant as well as adhering to our Data Integrity plan and governance.
"Charles River Labs (CRL) has implemented and is using the eInfotree Excel Desktop for over 2 years now.
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